AI Labs Holdings Inc. ("AI Laboratory," "we," "us," or "our") operates the Apex Intelligence AI assistant service and the website at ailaboratory.ai. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including for our SMS/text-messaging service.
When you text a business's number served by Apex Intelligence, or provide your phone number to that business for a follow-up, you consent to receive transactional and customer-care text messages from us on that business's behalf. Message frequency varies based on your interaction. Message and data rates may apply.
You can opt out at any time by replying STOP; you will receive a confirmation and no further messages. Reply HELP for assistance, or contact us using the details below.
We do not sell or share your mobile information. No mobile information (including your phone number and SMS consent) will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services (such as our messaging platform provider) is limited to what is necessary to deliver the service. Text-messaging opt-in data and consent are never shared with any third parties for any other purpose.
We share information only as needed to provide the service: (a) with the business you contacted, so it can serve you; (b) with service providers that operate our platform (for example, our SMS carrier and cloud hosting), under confidentiality obligations and only to perform services for us; and (c) as required by law or to protect rights and safety. We do not sell your personal information.
We retain personal information for as long as needed to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements, after which it is deleted or de-identified.
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may opt out of text messages at any time (reply STOP). You may request access to, correction of, or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under applicable law.
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
We may update this Privacy Policy from time to time. The "Effective date" above reflects the latest revision. Material changes will be posted on this page.
AI Labs Holdings Inc.
Email: ben@ailaboratory.ai